Ref: DHBC/RH

Working hours Full Time
Location Redhill Honda
Salary Commensurate with experience
Benefits Auto enrolment to a workplace pension.
Closing date 28/02/2018

Hours
Full Time


Dealership Host / Customer Bookings Clerk

We have an excellent position for a Dealership Host / Customer Bookings Clerk to work at our clients’ car showroom in Redhill.

The Company

This is a highly successful dealer group who have been owned and is run by the same family for three generations. At their Redhill dealership, they sell new and used Honda vehicles with up to 30 cars on the forecourt. The ethos of the company is absolute stability. With low staff turnover, they pride themselves not only on providing high quality, affordable cars, but also on being a fair and honest employer. Their business is based on integrity, trust and respect for customers, with whom they aim to build lasting relationships.

The Role

As a Dealership Host / Customer Bookings Clerkyou will be:

  • Taking incoming calls and placing them through to the right department
  • Calling existing customers reminding them of yearly service, MOT and any other scheduled maintenance
  • There will be around 20 to 30 external calls daily and all calls are monitored
  • Having some face to face customer contact in a busy friendly environment
  • Administration tasks include fling and updating holiday forms

This is not a cold calling role and there is no selling involved and training is provided.

The Person

To be successful for the role of Dealership Host / Customer Bookings Clerk you must have a good telephone manner and great personality.

You must have excellent communication skills and speak fluent English. Your personality is what makes the role varied when speaking to all types of customers


Contact
Chris Wilson, Head of Business on 01293 520 191 or forward a CV for his attention to Gatwick Honda, 13-15 London Road, Crawley, West Sussex RH10 8JG. Alternatively, email: chris.wilson@driftbridgehonda.co.uk


Closing Date
28th February 2018


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