Apprentice Parts Advisor Walton Audi

Job Title: Apprentice Parts Advisor ​
Location: Walton Audi

About the Role: Join the friendly and supportive team at Walton Audi as an Apprentice Parts Advisor. You’ll earn while you learn, gaining nationally recognised qualifications alongside practical, real-world experience. The automotive industry is evolving rapidly – and this is your chance to grow with it, supported every step of the way. This is a fantastic opportunity to build your career from the ground up, learning from experts and becoming an important part of a busy, customer-focused team.

Hours: Monday to Friday, 8.00am to 6.00pm with one Saturday in three paid overtime (reduced 40 hour week for U18s).​​

What You’ll Be Doing:

This apprenticeship provides a comprehensive introduction to the role of Audi Parts Advisor. You’ll split your time between the parts front and back counter and stockroom gaining valuable experience in customer service, inventory management, logistics, and product knowledge.

Key responsibilities include:

• Receiving deliveries and managing stock
• Preparing and issuing parts orders
• Serving customers face-to-face and by phone
• Supporting marketing and merchandising displays
• Coordinating logistics and arranging deliveries
• Building strong working relationships across departments

You’ll begin by working towards your Level 2 Retailer Apprenticeship, covering all the fundamental skills needed for a successful career in parts operations.

Training and Support:

Your training will combine remote learning and in-person sessions at our national training centre. You’ll also receive on-site support from a dedicated mentor, who’ll help you put your learning into practice.

This is a well-rounded development programme that provides:

• Brand certification (Audi)
• A nationally recognised Level 2 qualification
• Skills and experience you can carry forward into a long-term automotive career

What We’re Looking For:

No previous experience is necessary. If you’re enthusiastic and willing to learn, we want to hear from you. Helpful qualities include:

• Reliability and good timekeeping
• Communication and teamwork skills
• Ability to stay calm under pressure
• Motivation to meet and exceed targets
• GCSE (or equivalent) in Maths and English

If you share our commitment to excellent service and want to build a career in the motor industry, this could be the perfect fit.

About the Company

Founded in 1936 by the Frost family, Drift Bridge Group has grown from a single Epsom-based showroom into a thriving family-run business. Since 1974, we have proudly represented Audi and Volkswagen, expanding our operations to include a second Epsom showroom in 1999, an additional Audi branch in Walton in 2006, and our Trade Parts Specialists (TPS) division in Chessington (2013) and Guildford (2016).

Today, in its third generation of family ownership, Drift Bridge Group remains a privately-owned dealership, supplying new and used Audi, Honda, and Volkswagen vehicles. Our commitment extends beyond sales; we offer comprehensive aftersales solutions and operate TPS branches in Chessington, Croydon, and Guildford.

Our family-focused values shape our business culture, ensuring that we hold our customers and employees in equally high regard. At Drift Bridge Group, we aim to create an environment where everyone feels like part of our family. You can expect a warm welcome and excellent customer service at any of our showrooms.

As a trainee, you'll play a key role in our continued success. Our loyal customers are the foundation of our business, and we give back by offering expert advice, competitive pricing, and first-class service. We believe in fair, honest employment practices and treat every team member as part of the family – helping us retain great people and create a positive working environment.

We offer stability, transparency, and a strong sense of team. In return, we expect enthusiasm, professionalism, and a willingness to learn. If you’re ready to contribute to a collaborative, customer-first culture, we’d love to hear from you.

What We Offer:

• Employee Recruitment Referral Payments – Earn extra rewards by referring talented individuals to join our team.
• Occupational Health Services – We prioritise your health and well-being, providing services to ensure a supportive and healthy work environment.
• Bonus Plans – Unlock your potential with enticing bonus plans tailored for eligible positions, rewarding your hard work and dedication.
• Exclusive Vehicle Benefits – Enjoy the opportunity to drive a new car with short-term contracts, fixed monthly payments, and zero deposits. Also benefit from significant discounts on new and used vehicles.
• Discounted Servicing and Parts – Maintain your vehicle affordably with employee-only pricing on servicing, parts, and accessories.
• Increased Holidays with Service – Celebrate your dedication with additional annual leave as your length of service grows.
• Birthday Off – Enjoy a day off on your birthday – because your milestones matter to us.
• Company Pension Scheme – Plan confidently for the future with our robust pension offering.
• Life Assurance – Comprehensive cover for pension scheme members to support your loved ones.
• Cycle to Work Scheme – Save on a new bike while embracing a healthier, greener commute.
• Company Discounts – Access a variety of discounts on products and services as part of our team.
• Long Service Benefits – Mark your commitment with special recognition and rewards over the years.
• 24/7 Employee Support – Get round-the-clock help from trained specialists for mental health, legal matters, physical wellness, and financial advice.

At Walton Audi, we value diversity and are committed to providing equal opportunities for all employees. We encourage applications from all qualified individuals, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Join us and be part of a team where your skills and dedication are recognised and rewarded. If you are ready to take your career to the next level, apply today!