Receptionist Drift Bridge Skoda / Audi

Job Title: Receptionist
Location: Drift Bridge Škoda / Audi

About the Role:
We are looking for a part-time receptionist at Drift Bridge Škoda / Audi. You will be the first point of contact for our customers, representing the dealership with professionalism and a friendly approach. This role is central to ensuring every visitor and caller receives a positive first impression of our business. From greeting customers and directing them to the right department to assisting with events and administrative tasks, you will help maintain a smooth and welcoming front-of-house operation.

Hours:
Working hours will be discussed at the interview stage.

Key Responsibilities:
• Welcome and greet all visitors to the dealership, ensuring they feel valued and at ease.
• Direct customers to the appropriate department or team member.
• Answer incoming calls promptly and route them to the correct person or department.
• Assist with customer events and promotions when required.
• Carry out ad hoc administrative duties to support the team.
• Cover staff absence due to sickness, holiday, and training when required.

About You:
You are professional, approachable, and confident in dealing with customers face-to-face and over the phone. You take pride in creating a positive first impression and can quickly build rapport with people from all walks of life. Previous experience in a customer-facing role is desirable, and you are organised, reliable, and able to handle multiple tasks with ease.

Skills and Attributes:
• Strong communication skills and a polite, friendly manner.
• Ability to stay calm and professional in a busy environment.
• Good organisational skills and attention to detail.
• Comfortable using the telephone system and basic computer applications.
• A proactive approach to helping both customers and colleagues.

About Us:
Founded in 1936 by the Frost family, Drift Bridge Group is a multi-franchise, family-run dealer group. We proudly represent Audi, Honda, Volkswagen, Škoda and Geely, with showrooms in Epsom, Walton and Gatwick, alongside Trade Parts Specialists (TPS) branches in Chessington, Croydon and Guildford.

Now in its third generation of family ownership, we remain a privately owned business, supplying new and used vehicles and providing full aftersales support. Our family-focused values shape the way we do business, ensuring our customers and our people are treated with equal respect. We aim to create a welcoming environment where teamwork matters and every role makes a difference.

We value diversity and provide equal opportunities for all employees, encouraging applications from individuals of all backgrounds. If you are ready to join a supportive and professional team where your contribution is valued, we’d love to hear from you.

Application Guidance:

Please include a brief explanation of why you feel you are suitable for this role and what relevant experience or skills you can bring in the cover letter text box.