Volkswagen Service Promise

We're proud to represent Volkswagen, and to offer drivers in the Surrey area comprehensive aftersales care. You can be certain that we'll uphold the nine-point service promise from the manufacturer every time you contact us.

1) Free fitting of exterior bulbs and wiper blades

We replace bulbs for the headlights and rear lights, indicators, fog lights and reversing lights. Please also ask us if you need replacement interior lights, Xenon headlights or LEDs and we'll provide a competitive quote.

2) Any like-for-like quote within five miles matched on price

We will match the price for all quotes for like-for-like servicing, repair and maintenance using genuine Volkswagen parts from any garage within a five-mile radius of our dealership.

3) Convenience services – the little extra touches

With delivery and collection services, courtesy cars and a lift to your house, workplace or the town centre, we make sure you're never left stranded without a vehicle.

4) Free visual health checks

Book in for an Express Visual Check at Drift Bridge and one of our Volkswagen technicians will perform a free 34-point inspection of your car. There is no obligation to have any further work done, although naturally we will be happy to help if that is your wish.

5) Free car wash and vacuuming

We valet every vehicle that's brought in for work requiring over an hour to complete. If the work you need can be completed more quickly, we can still clean your car for free on request.

6) Genuine value for money

At Drift Bridge, we never offer a product or service that you don't actually need. All replacement Volkswagen parts fitted after your warranty expires come with two years' added cover.

7) Free Road Test with Technician

If you feel it would be better to speak with one of our Volkswagen experts in person regarding any problem, you can. You can also demonstrate the issue on a quick run with the technician present.

8) Fixed and flexible service plans

Volkswagen service plans are tailored to both your car and your driving style. At Drift Bridge, you enjoy the full choice of plans and manufacturer-exclusive benefits.

9) Service from the true Volkswagen experts

Nobody knows your Volkswagen better than we do, as our technicians have been manufacturer-trained to understand every model inside and out. We have access to the latest equipment and model-specific genuine parts to bring you the best possible service.